01227 455250 info@theitstore.com Check Repair

I would like a repair / upgrade

I would like help / advice

I would like to buy something

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But Pre Owned Apple Equipment

Quality pre-owned Apple products

We have rapidly rotating stock of pre-owned Apple devices, including Mac laptops and desktops, iPad, iPhone and Apple Watch. Please check our shop for our latest stock.

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Frequently asked questions

Do you use Apple original parts?

When we supply brand new parts these are not usually Apple original parts. Apple do not sell spare parts so…

Do your products and repairs come with a warranty?

Yes, always. We offer a 3-month warranty on all iPhone & iPad repairs and 12 months on all Mac computer…

My Apple product still has Apple warranty. Can you carry out a repair for Apple?

Unfortunately not. Although we specialise in Apple products we are totally independent from Apple. This way we can offer a…

Are you VAT registered and will I get a receipt?

We are VAT-registered and every purchase will come with a receipt. Please note however that we operate the VAT Margin…

Quality assured repairs and upgrades

As well as employing Apple Certified Mac Technician, all our repairs are completed under strict ESD anti-static conditions in our air-purified workshops in Canterbury. We use Apple specialised toolkits and diagnostic tools to professionally complete every repair to the highest standard.

Book Repair

  • In house workshop
  • *24hr turnaround
  • 90 day warranty
  • **Free diagnosis


You will be notified before work begins.
*unless problem severe
**unless deeper diagnosis required

Trade in store

Trade your old equipment in store for a newer model.

Sell a broken device

We buy most broken equipment, in store for cash.

Out of warranty

No problem. We can repair out of warranty Apple products.