01227 455250 info@theitstore.com Check Repair

Do I have to pay for your time to diagnose the problem with my device?

We offer an initial diagnosis for free while you wait. We will try to give you an accurate description of the issue and a price for the repair. We then charge a £30 non-refundable deposit on repairs and where expensive parts are required that are not kept in stock (e.g. MacBook display) we may ask for full payment up front.

See our other FAQ's