Welcome to Tech Nirvana
The Academy
Brought to you by The iT Store
With over 12 years of experience helping confused and frustrated Apple users get the most from their technology through our retail store in Canterbury.
Finally understand your Apple tech
Your Support Community
Whether you’re struggling with an iPhone, Mac, iPad or Apple services, the Academy gives you access to expert help, practical lessons, and a supportive community.
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Ask any tech question
Get help with iPhone, Mac, iPad, Apple ID, iCloud, and more.
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Learn at your own pace
Step-by-step lessons and guides designed for everyday users.
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Expert advice you can trust
Support from experienced specialists.
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A safe tech community
No judgement, no silly questions - just helpful support.
Our Plans
Academy Basics
Learn at your own pace with our video library, live sessions and community support from the iT Store team.
Academy Priority
Everything in Academy Basics plus a personal 1-2-1 session every 3 months and faster responses from our support team.
Academy Personal
Everything in Basics plus a monthly personal support session and priority responses from our support team.
Frequently Asked Questions
The iT Store Academy is an online learning community designed to help you get the most from your Apple devices. Through short, easy-to-follow videos and live sessions, we show you how to use your iPhone, iPad, Mac and more with confidence.
Anyone who wants to feel more confident using their Apple devices. Whether you're new to Apple or just want to learn more features, our tutorials are designed to be simple, practical and easy to follow.
The iT Store is an independent Apple specialist retail store in Canterbury, Kent. For over a decade we have helped customers get more from their iPhone, iPad, Mac and Apple Watch through advice, support and training.
The Academy brings that same real-world experience online so you can learn new skills, discover hidden features and feel more confident using your Apple devices, all from real people with many years of experience.
Everything from everyday essentials to hidden features. Topics include iPhone photography, organising photos, Apple Watch tips, iCloud, iPad productivity, Mac basics and much more.
Most videos are short and focused (2–3 minutes) so you can quickly learn exactly what you need without sitting through long tutorials if you don't want to.
Not at all. The Academy is designed for normal people who just want their technology to work for them. Everything is explained clearly and step-by-step.
Yes. Members can ask questions inside the community and we’ll regularly host live sessions where you can get help and learn new tips.
Yes. We’re continually adding new videos and lessons based on what members want to learn, so the Academy keeps growing over time. Can't find what you need? Let us know and we will create it for you.
Early members help shape the Academy as it grows. You’ll get access to everything we build and help influence what content we create next.
The Academy focuses on Apple devices including iPhone, iPad, Mac, Apple Watch and Apple services like iCloud and Photos.
